Evaluating the Impact of Training
Effective training underpins safeguarding and child protection work at all levels and across all agencies. Effective training is a fundamental part of the frameworks which manage risk and support multi-agency working across sectors and agencies.
The key question we ask ourselves as a provider of training is: how can we demonstrate the impact of training on practice? Specifically, how does training improve our practice with children and young people and their outcomes overall?
Evaluation of LSCB Multi-Agency Training
To help answer some of these questions, Haringey LSCB has taken part in an evaluation pilot with London Safeguarding Children Board, and has helped develop a 3-stage evaluation process which professionals will take part in when they attend multi-agency training from September 2014.
The three stages aim to collect the following data, to be analysed together against each delegate's learning and progress:
- Set base level of knowledge and need before training
- Evaluate immediate response (knowledge, need and quality) after training
- Evaluate assimilation of learning in practice (6-8 weeks after training)
Stage 3 of this process specifically asks for evidence of the impact of training on practice, and requests that delegates answer the online questionnaire with their manager.
The LSCB Training Subgroup also quality assures all training by observing and reporting on each course that we run.
Annual Training Return - Single Agency Training
One of the key challenges for LSCBs is knowing that training has been effective and, for instance, ensures that staff are competent and confident to deal with complex and difficult cases, or work effectively as part of multidisciplinary teams around a child.
To this end, all partner agencies are requested to fill out an annual Training Return to the LSCB at the end of each financial as part of the Section 11 duties of the Children Act (2004) (external link):
Training does not take place in isolation, but is part of a range of measures needed to ensure that staff from all relevant agencies understand and are able to implement their responsibilities for safeguarding and protecting children.
To be effective, training should be well planned, targeted and delivered, but also supported by good policies and procedures, together with ongoing support and supervision for staff, and quality assurance measures that help us to know how well we are working.
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